About the Course
Kanban Systems Improvement completes the service-delivery pathway to the Kanban Management Professional (KMP) credential, focused on managing, evolving, and scaling Kanban systems beyond the team. Participants learn to operate the seven Kanban cadences that create organizational feedback loops, manage and measure flow at scale, address sources of delay and variability, and lead evolutionary change guided by fitness for purpose. The course prepares managers and coaches to sustain improvement long after the initial system design.
What You Will Learn
- Operate the Kanban cadences that create feedback loops for continuous improvement
- Manage flow across connected services and scale Kanban beyond the team level
- Identify and address sources of delay, variability, and unevenness in the system
- Use flow metrics such as lead time distributions and throughput to guide decisions
- Balance demand against capability and improve predictability of delivery
- Apply evolutionary change management to overcome resistance and sustain adoption
- Assess fitness for purpose and steer improvement toward customer and business outcomes
Key Topics & Agenda
- The Kanban Cadences and Organizational Feedback Loops
- Managing and Scaling Flow Across Connected Services
- Sources of Delay, Variability, and Unevenness
- Flow Metrics: Lead Time Distributions and Throughput
- Balancing Demand Against Capability
- Evolutionary Change Management and Overcoming Resistance
- Fitness for Purpose and Steering Improvement
Related Roles
Executive / Senior Leader, People Manager / Team Lead, Scrum Master / Agile Coach, Change & Transformation Lead